TrainTrack Support

TrainTrack provides community-reported railroad-crossing status and alerts.

Need help?

Email train.track.alerts@gmail.com.

Report a correction

Use the in-app community reporting tools for train status and construction/open-road updates. For a correction that cannot be submitted in the app, email support with the city, crossing, and what should be changed.

Notifications

You can choose individual crossings, saved commutes, and alert types from the Alerts screen. iPhone users can also manage TrainTrack notification permission in iOS Settings.

Crossing Assist

Crossing Assist is optional and available in the native iPhone app. Turn it on from Alerts to receive a PASSING, STOPPED, or CLEAR prompt near a supported crossing. Select Always location access if you want TrainTrack to automatically submit CLEAR after the phone confirms that you drove across the tracks. You can turn Crossing Assist off in the app or change its permission under iPhone Settings → Privacy & Security → Location Services → TrainTrack.

Account help

Leaderboard profiles use a public username and private PIN. You can sign out or permanently delete the account and associated data from More → Leaderboard.

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